BirthTandem

Support

Write to support@matterdevelopment.com. We read every message. Tell us your iPhone model, your iOS version and what happened, and we'll help.

BirthTandem is a timer, not medical advice. If you're not sure what to do, call your provider. In an emergency, call 911.

Common questions

Does it work while my iPhone is locked?

Yes. While you're timing, BirthTandem shows a Live Activity on the Lock Screen and in the Dynamic Island, with a Start and Stop button. You can also use the Contraction toggle in Control Center (iOS 18 and later), the Action Button, or Siri: “Start contraction in BirthTandem” and “Stop contraction in BirthTandem”.

The Live Activity disappeared.

iOS ends Live Activities after about eight hours. Open BirthTandem and it starts a fresh one, with all your contractions still there. If it never shows up, check that Live Activities are on in iOS Settings, under BirthTandem.

I tapped by mistake.

Tap Undo within five seconds. After that, open the list of contractions (tap the waves, or swipe up on the Timer) to change a start or end time, delete one, or add one you missed. All of it is free.

What does 5-1-1 mean?

It's a rule many providers give: contractions about 5 minutes apart, each lasting about 1 minute, for 1 hour. Yours may be different, so 4-1-1, 3-1-1 and your own numbers are built in. Always use the rule your provider gave you.

How do I get the alert when the rule is met?

Tap the rule card on the Timer, turn on the alert, and allow notifications when iOS asks. If you said no earlier, turn notifications on in iOS Settings, under BirthTandem.

How does my partner join?

With partner sync, tap Invite your partner and send them the link. They install BirthTandem and open the link. You both need to be signed in to iCloud. Either of you can then tap Start and Stop, and every tap shows up on both phones.

Does my partner need to pay?

No. Only the person who invites needs partner sync, which is $4.99 once, and Family Sharing covers your family. Joining is always free.

What if we lose signal?

Timing always works on each phone. Taps sync when you're back online.

How do I restore my purchase?

In BirthTandem, open Settings and tap Restore purchases, on any iPhone signed in to the same Apple ID.

Which iPhones does it work on?

Any iPhone with iOS 17.2 or later. The Control Center toggle needs iOS 18. iPhones without a Dynamic Island show the Live Activity on the Lock Screen.

Is there an Apple Watch or Android version?

Not yet. BirthTandem is for iPhone.

How do I delete my data?

In BirthTandem, open Settings and tap Delete all data. Our privacy policy explains what's stored and where.